AI Agent Experience Designer

Strategic Planning & Discovery.

Lead customer workshops to uncover high-impact automation opportunities.

Analyze operations and conversations to identify where VoiceAI can create the most value.

Partner with customers to define success metrics and ROI targets.

Translate insights into agent personas, usability guidelines, conversation samples, and error-handling strategies.

Ability to design natural, usable dialogue and flow across industries.

Human Computer Interaction (HCI): Strong grounding in HCI principles, with the ability to design seamless human - AI workflows.

3+ years of experience designing conversational systems (IVRs, chatbots, assistants) or human - AI interaction frameworks.