We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. You'll cover a portfolio of fast-growing customers, from startups to established companies.
Own retention and consumption for ~100 named accounts, helping them get real value from Grok Build, Grok Bot…
Cover a shared pool of accounts alongside the team, stepping in where usage, risk, or opportunity calls for it.
Build repeatable programs (workshops, office hours, onboarding, campaigns) that scale across the whole portfolio.
Lead conversations with engineers, business teams, and executives about how AI changes the way they work.
Use account health, usage data, and AI agents to decide where your time matters most.
Bring the customer's voice back to Product and Engineering and help shape what we build.
Experience: Mid-level · Job type: Full-time
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