Associate Director, Data Operations - Patient Services

This role ensures trusted, timely, compliant, and business-ready data through effective acquisition, integration, quality management, anonymization, vendor oversight, launch readiness, and continuous improvement.

The role leads technical workstreams and contributes to program outcomes by developing actionable methods and analyses, collaborating with cross-functional partners to integrate technical solutions…

Lead end-to-end data operations for patient services, copay and affordability programs, specialty pharmacy, hubs, patient engagement, and related commercial data domains.

Oversee onboarding, validation, reconciliation, monitoring, and delivery of internal and external data sources.

Bachelor's degree in Information Systems, Data Management, Computer Science, Engineering, Business Analytics, Healthcare Administration, or a related field required; advanced degree preferred.

Demonstrated experience leading technical workstreams, developing actionable methods and analyses, and delivering technical outputs for complex projects or programs.

Ability to define and validate analytical or technical methods, document results and assumptions, apply standards and controls, and communicate technical progress, impacts…

Experience implementing data lifecycle and quality processes, maintaining metadata documentation, and managing retention, archival, and disposal activities.