Skip to Content
Sales Remote

Billing Operations Analyst 1

Job Overview

Join the team as Twilio’s next Billing Operations Analyst. We are looking for someone who enjoys and thrives in a fast-paced environment, with zealous attention to detail, good judgment, and is dedicated to providing excellent customer service.

Key points

  1. Maintain Revenue Team external customer email, responding to customer and other external queries in a timely manner and onboard customers to Twilio’s internal billing…

  2. Participate in month end close, including: Managing and tracking recurring billing and managing approvals, tracking and application of customer credits. Analysis of revenue related…

  3. Assist and participate in the development and implementation of financial controls and process surrounding revenue and invoicing…

  4. Participate in external and internal audits, as requested.

  5. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

  6. Strong experience in the area of Billings / Revenue / Order to Cash.

  7. Demonstrated problem-solving, strong interpersonal and communication skills.

  8. Experience working with Oracle, Zuora and Salesforce is advantageous, although not essential.

Languages

English requiredSpanish required

Skills

CommunicationExcelSalesforceCustomer SupportRecruitingFinancial ReportingProblem Solving

Experience: Entry-level · 1–3 years

Similar jobs

More open roles like this one