Content Systems Engineer, Technical Documentation

Own the end-to-end quality, organization, and maintenance of Glean’s connector documentation.

Develop a deep understanding of how Glean’s connectors work, including their configuration, authentication, permissions, deployment, and troubleshooting requirements.

Build and maintain scripts, agents, and content pipelines that automate documentation creation, transformation, validation, and maintenance.

Design reusable AI workflows that combine appropriate models, tools, product context, instructions, and human review.

A bachelor’s degree in computer science, technical communication, engineering, or another relevant field.

Demonstrated ability to independently build, debug, test, and maintain useful scripts, agents, automations, or content pipelines.

Strong proficiency in at least one programming language, preferably Python, TypeScript, or JavaScript.

Experience with docs-as-code or software-development workflows, including Git, GitHub, command-line tools, code review, and CI/CD.