Credit and Collections Manager

Lead the Credit & Collections function for an assigned scope within Databricks, including credit policies, collection practices, risk mitigation, and escalation protocols.

Own credit assessment, risk reviews, credit limits, payment terms, credit holds/releases, and exception management within the established approval framework.

Make credit recommendations and decisions within delegated authority, balancing credit risk, cash conversion, and commercial considerations.

Personally manage collections strategy and executive-level escalations for strategic and high-value Databricks customers.

Bachelor’s degree in Finance or Accounting is a must; CA, CPA, CMA, ACCA, or equivalent professional qualification strongly preferred.

Proven experience in credit risk assessment, collections strategy, and managing strategic or high-value customer relationships.

Strong understanding of usage-based and subscription billing models, commercial contracts, and associated credit risks.

Demonstrated experience owning AR KPIs, collection targets, CEI, DSO, ageing, cash forecasting, write-offs, and bad debt/reserve analysis.