The team partners across Sales, Customer Success, Solutions Architecture, Partnerships, Product, Marketing, and Operations to turn business priorities—including product launches, new GTM motions, and AI adoption—into scalable programs, practical content… This role supports GitLabs Customer Experience team and reports to the Vice President, Enablement & AI.
Program manage and lead the build and execution of enablement programs to ensure internal customer success & professional services teams are equipped with content…
Partner with field leadership and leverage CX resources across the globe to identify needs, collaborate on plans, and tailor/deliver content…
Scope and build new enablement content, including programs focused on product knowledge, skill development, onboarding, leadership development, and many other areas…
Collaborate with the enablement content and enablement office, along with other SMEs to identify and develop core sales training and enablement curriculum…
Demonstrated progressive experience in a software sales, customer success, or enablement role.
Ability to continuously meet due dates and execute on projects with positive impact from stakeholders.
Experience building relationships with field leaders and their teams.
Software sales or sales enablement experience, preferably with expertise in DevOps and/or Open Source.
Experience: Senior-level
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