Customer Program Manager, Executive Briefings

Own the Executive Briefing program at your location: the local calendar, capacity planning, the request and intake process from Sales, and operating SLAs…

Work with regional GTM leadership to decide which strategic accounts receive a briefing each quarter, hold the qualification bar…

Lead discovery with account teams before each briefing to understand the customer's objectives, business context, and stage of evaluation…

Own agenda design and co-own agenda development with Sales for every briefing, including the narrative arc, discussion topics, speakers, and demos.

Experience running executive briefings, customer events, or a comparable program for senior external audiences.

Program management skills, including intake and prioritization, capacity planning, and managing multiple concurrent programs against SLAs.

Experience designing agendas and facilitating discussions with C-level or other senior customer audiences.

Experience building processes, playbooks, or tooling that help a program operate consistently.