Customer Success Executive

We’re looking for someone who can walk into a boardroom with a CIO, CFO…

Success here isn’t measured by activity — it’s whether your accounts renew, expand, and see real value from the platform.

This is a foundational role with real room to grow — you’ll be building the account ownership and executive presence the next level of…

Develop and nurture executive relationships (CIO, CFO, CHRO, business unit leaders), building the kind of trust senior stakeholders extend over time.

Own the customer’s post-sales journey end to end — implementation, adoption, and value realization — and are accountable for the KPIs that matter: technical…

Help translate customer goals into a platform roadmap tied to measurable business outcomes.

Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and…

To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party…