Enterprise clients need clear coordination and dependable support as they move from handover through implementation and go-live. It's a team for strategic sellers with a builder mindset, who combine strategic thinking with deep product knowledge: comfortable with long deal cycles, multiple stakeholders, and the kind of autonomy that comes from being trusted to create value, shape the…
You'll help keep onboarding on track while making it easier for clients and internal teams to work together.
Bachelor's degree or above.
Two to four years' experience in customer success, customer service, sales support or a related client-facing environment.
Experience managing client communication, onboarding activities and escalations.
Strong verbal and written communication skills in English, Cantonese and Mandarin.
Strong problem-solving, organisation and communication skills.
Ability to work collaboratively in a fast-paced environment.
Experience: Mid-level · Job type: Full-time
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