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Customer Success Manager - Growth and Retention

Job Overview

Customer Success Manager - Growth and Retention role at Rubrik (Bangalore, India).

Key points

  1. Strong analytical and commercial acumen with experience handling pricing, TCO, ROI, and competitive objections.

  2. Ability to influence cross-functional teams and lead risk discussions with executive stakeholders.

  3. Experience with Salesforce, Gainsight/CS platforms, and BI tools like Tableau, Power BI, or Looker.

  4. Strong communication, negotiation, and conflict‑resolution skills.

  5. 8+ years in Renewals, Customer Success, Account Management, or Customer Operations (SaaS preferred).

Skills

Customer SuccessSalesforceForecastingNegotiationData VisualizationTableauPower BILooker

Experience: Mid-level · 8+ years

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