Executive, Industry Insights, Customer Success (Chinese language speaker)
Kuala Lumpur Eco City, MalaysiaAsia-Pacific
Mandarin (a plus)
We are seeking a transformational Customer Success & Consulting Leader to drive strategic growth, customer value realization, and executive engagement across NielsenIQ’s FMCG and Technology & Durables businesses in India.
Build and manage strategic relationships with C-suite executives across key customer accounts, positioning NIQ as a trusted advisor and growth partner for both the…
Act as the voice of customers within NielsenIQ, ensuring customer priorities are reflected in product innovation, business planning, and service delivery strategies.
Lead customer transformation conversations, connecting market intelligence, analytics, and insights to measurable business outcomes. Drive customer adoption, value realization, retention, and long-term partnership growth.
Serve as the executive escalation point for critical customer opportunities and challenges.
Proven track record of leading large customer-facing teams, driving customer outcomes, and delivering sustainable business growth.
Demonstrated success building strategic client partnerships and influencing C-suite stakeholders.
Strong commercial mindset with experience identifying and converting growth opportunities through expansion, cross-sell, and value-based engagement.
Strong understanding of how data, analytics, insights, and measurement solutions drive business performance and customer outcomes.
Experience: Mid-level · 12+ years · Job type: Full-time
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