The role of the Customer Success Manager is to act as an advocate for our customers.
You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they…
You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.
Oversee the customer outcomes engagement for customers in your portfolio, understanding each customer's needs and challenges.
Ensure customers are technically healthy and on the most recent version of our product.
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools…
Ability to provide independent comprehensive services.
Experience resolving issues through analysis.
Experience in working collaboratively.
Experience: Mid-level · 5+ years · Job type: Full-time
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