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Job Overview

As a Customer Success Manager, you will serve as a strategic advisor and primary point of contact for a portfolio of clients.

Key points

  1. You will partner with marketing teams to develop effective customer engagement strategies, drive adoption of our platform, and ensure clients achieve measurable business outcomes.

  2. You will work with sophisticated marketing teams using data driven segmentation, lifecycle programs, and omnichannel engagement strategies to drive measurable customer growth.

  3. Bachelor’s degree in Marketing, Business, or a related field.

  4. Experience working with email and digital marketing programs.

  5. Experience with marketing automation or ESP platforms.

  6. Familiarity with customer journey development and lifecycle marketing strategies.

  7. Experience managing multi-channel or omnichannel marketing campaigns.

  8. Excellent communication and relationship management skills.

Skills

Marketing AutomationCampaign ManagementCustomer SuccessExcelForecastingAccount ManagementCommunication

Experience: Mid-level · 3–5 years

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