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Digital / Field Service Engineer

Job Overview

Digital / Field Service Engineer, a combined role 50% digital solutions(DS) & 50% field service activities(FSA) is responsible for (DS) support. They will be an effective people leader with excellent communication, customer engagement, and problem-solving skills, capable of driving innovation and delivering business results in a technical and customer-focused environment.

Key points

  1. To drive continuous improvement of Continental’s digital solutions, and technical field service activities across the UK & Ireland…

  2. Managing operations & activities in a field area including DS installations, ongoing maintenance and customer support. site audits, CNP audits, warranty…

  3. Ensuring optimum customer satisfaction in combination with maximum operational efficiency at all times.

  4. Within your given geographic territory.

  5. The ideal candidate will combine a strong automotive engineering background with expertise in digital technologies, telematics, data analytics, and tyre performance.

  6. Recognised degree level or equivalent qualification in mechanical / automotive Engineering.

  7. Minimum of three years' experience within an automotive engineering environment, preferably in a management or leadership role.

  8. Strong technical knowledge of both commercial vehicle and passenger vehicle systems.

Skills

Proven ability work independentlyA clean UK driving licenceInterviewingData AnalysisCustomer SupportStakeholder ManagementCommunicationProblem Solving

Job type: Full-time

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