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Digital Transformation Consultant (ISM/ESM)

Job Overview

The Engagement Services Consultant (ESC), Integrations is a new, consultant-level role within Samsara's Engagement Services team in Customer Success.

Key points

  1. You will partner directly with our largest Enterprise customers in a focused, roughly three-month engagement to understand their operational processes…

  2. You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck…

  3. You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara…

  4. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer…

  5. At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

  6. Experience running structured discovery with enterprise customers: stakeholder interviews, current- vs. future-state process mapping, and requirements gathering.

  7. Working understanding of APIs and system-integration concepts; comfortable in technical conversations without needing to write integration code.

Skills

Stakeholder ManagementCustomer SuccessSalesforceInterviewingCommunication

Experience: 7+ years

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