Director, Forward Deployed Engineering

Lead, coach, and grow a team of FDEs that lead customer engagements (pre- and post-sales) to define and deliver solutions.

Partner with Sales, Product, Engineering, and Customer Success to shape solutions that solve real customer problems.

Work with Product and Engineering to incorporate customer-specific solutions into the product roadmap.

Provide hands-on technical leadership across APIs, integrations, and platform capabilities.

Obsessed with operating alongside the team, reviewing designs, challenging assumptions, and stepping in when problems get ambiguous or high-stakes.

Highly experienced in leading customer-facing technical teams where success depends on credibility, clarity, and execution, not scripts or handoffs.

Fluent across engineering and business contexts, you can debate architecture with engineers and align outcomes with sales, product, and customer leaders.

Excellent presenter and communicator who can modulate the message across both technical and non-technical audiences.