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Sales Remote

Director, LATAM Carrier Relations

Job Overview

Twilio is seeking an experienced and dynamic Director to spearhead our Carrier Relations team across Latin America. Working closely with cross-functional partners—such as Sales, Product, Commercial Legal, Regulatory— you will align market demand with local carrier capabilities to power Twilio’s growth in the region.

Key points

  1. Sales Alignment & Demand Strategy: Partner closely with Sales and Product teams to analyze market trends, understand customer demand…

  2. Carrier/Supply Partnerships & Negotiation: Develop and maintain strong, strategic relationships with regional and local carriers and other suppliers to secure cost-effective solutions…

  3. Regulatory & Market Intelligence: Navigate complex local telecommunications regulations and upcoming policy changes to proactively adapt Twilio's supply strategy and maintain strict compliance across…

  4. Implement and monitor localized KPIs to assess supplier performance, route quality, and cost efficiency in alignment with regional business goals.

  5. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

  6. Deep expertise in LATAM telecommunications markets, local carrier ecosystems, and regional regulatory environments.

  7. Proven experience collaborating with Sales and Go-To-Market teams to align infrastructure/supply strategy with revenue demand.

  8. Strong negotiation, influence, and communication skills in complex multi-country environments.

Languages

English requiredSpanish requiredPortuguese required

Skills

CommunicationNegotiationProduct StrategyRecruiting

Experience: Senior-level · 10+ years

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