Director, Product Management-Customer Growth & Value Realization

Drive customer adoption, value realization, and long-term engagement across key customer segments and use cases by translating telemetry and health signals into focused product…

Lead highly strategic, cross-functional product initiatives from initial opportunity identification through to execution, roadmap recommendation, and post-launch KPI tracking.

Partner closely with Customer Success, Sales, Support, Operations, and Finance to scale customer experience enhancements, support expansion readiness, and optimize overall business performance.

Collaborate with GTM and Channel/Partner teams to ensure product insights and adoption patterns are fully operationalized across direct, partner-led, and channel-assisted routes to market.

You are a highly analytical strategist who naturally uses complex telemetry, product usage trends, and business metrics to diagnose challenges and prioritize high-value opportunities.

You are a structured leader who excels at translating ambiguous customer and market signals into concrete problem statements, comprehensive product requirements…

You possess deep business acumen and easily connect day-to-day product features to broader financial outcomes, including ARR, NRR, GRR, and long-term customer lifetime value.

You thrive in fast-paced, evolving environments where you can establish order, define robust prioritization frameworks, and create execution clarity for multi-functional teams.