The Enablement Lead, Knowledge Work is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite.
Own the enablement of OpenAI products, including ChatGPT Enterprise and Agents, helping define effective enablement patterns that support adoption across business and technical teams…
Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement…
Lead customer enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.
Design and deliver high-impact engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons…
Possess exceptional presentation and communication skills, particularly when translating AI capabilities into clear, practical value for senior and executive level audiences.
Have strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with a practical understanding of how AI capabilities can be applied to…
Have experience leading workshops and enablement programs, with the ability to design learning journeys, facilitate live sessions, and respond to questions in real time.
Can identify patterns across customers and translate them into scalable approaches that improve adoption across the broader customer base.
Experience: Senior-level · 6+ years · Job type: Full-time
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Enablement Lead, Knowledge Work · OpenAI
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