Engagement Manager, Chanakya

Own the day-to-day management of active client engagements, from scoping and alignment through to operational handover and adoption.

Serve as the primary point of contact for clients across the engagement lifecycle; manage expectations proactively and honestly.

Translate client operational problems into precise briefs that deployment and engineering teams can act on.

Track delivery against commitments; surface risks early and drive resolution without waiting for escalation.

Comfort operating in long-cycle, relationship-driven environments where trust is built over months, not deals.

Strong written and verbal communication, able to hold a room with senior stakeholders and write briefs that people act on.

Familiarity with GenAI or ML concepts sufficient to engage credibly with technical teams and translate capability to clients.

Experience in or adjacent to defence, government, critical infrastructure and complex enterprises is a plus.