As our founding Customer Success Manager, you will own a book of high-value enterprise and growth accounts, build the relationships that turn customers into champions, and create the CS playbooks that scale with us.
Manage a book of Composio's largest enterprise and growth accounts as their primary point of contact and internal advocate.
Lead structured onboarding so customers reach value quickly with clean technical integration and clear success metrics.
Drive deep product adoption across teams, integrations, and workflows.
Own NRR for your book: identify expansion opportunities, lead renewal conversations, and partner with AEs on upsells and cross-sells.
If you are very good, nothing is a must per-se.
Proven track record owning NRR and renewals for enterprise accounts - you have grown a book, not just maintained one.
Technical fluency: you can understand APIs, SDKs, auth, integrations, agent workflows, and customer architecture well enough to be useful.
Excellent relationship management across technical champions, executives, and cross-functional internal teams.
Experience: Mid-level · 4–7 years · Job type: Full-time
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Pasig City, 00, PhilippinesAsia-Pacific
Remote · New YorkNorth America
Founding Customer Success Manager · Composio
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