Be the voice of the customer inside Sarvam: relay model feedback (transcription errors, voice quality gaps, translation failures, LLM output issues) to research and engineering with enough specificity that they can reproduce and prioritise; then close the…
Own customer relationships end-to-end: run demos, onboarding sessions, and integration walkthroughs; get customers from API key to working product fast…
Build and tinker: write scripts to unblock integrations, build small demo apps that show customers what’s possible, and create reference implementations others can reuse.
Handle problems directly rather than escalating them.
Surface market insights: track what customers and prospects are building, map the competitive landscape, spot recurring patterns across accounts…
Technically capable: you read API docs fluently, write basic Python or JS scripts, and debug integrations without hand-holding.
Excellent communicator: confident on demos, clear in writing, equally effective with a business stakeholder and an engineer.
Genuinely curious about AI: you want to understand how the models work, not just what they return…
Organised and proactive: multiple threads in the air, nothing dropped, no prompting needed.
Experience: 3+ years · Job type: Full-time
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