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GTM Strategy & Operations

Job Overview

The GTM Strategy & Operations is on Harvey’s Revenue Operations team focused on our overlay organizations: Customer Success, Legal Engineering, and adjacent post‑sale teams.

Key points

  1. Partner closely with overlay GTM leaders (e.g., Customer Success, Legal Engineering and related teams) to shape strategy, refine existing processes…

  2. Act as a business partner to these overlay teams, helping establish and evolve the strategic and operational foundations for how they plan, execute…

  3. Drive Rhythm of the Business rigor and scalability for overlays by implementing and running operating processes and cadences (e.g., portfolio reviews, planning cycles…

  4. Define, scope, and drive high‑priority initiatives that address complex, high‑impact problems for Customer Success and Legal Engineering, from opportunity identification through execution and follow‑through.

  5. Demonstrated ability to be an effective business partner; you build trusted relationships, navigate different working styles, and influence without direct authority.

  6. Strong cross‑functional collaboration skills; you are energized by working across Sales, Customer Success, Legal Engineering…

  7. Comfort with structured problem solving and making recommendations in ambiguous or undefined areas…

  8. Bias toward action and ownership; you enjoy rolling up your sleeves, driving initiatives from 0 1…

Skills

Customer SuccessStakeholder ManagementProduct StrategySourcingCommunicationProblem Solving

Experience: Mid-level · Salary: $136K – $204K • Offers Equity • Offers Bonus · Job type: Full-time

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