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Key Account Manager I

Job Overview

A Key Account Manager owns high-value restaurant partners within an assigned city, typically chains, established multi-outlet restaurants, and growing independents expanding to multiple locations.

Key points

  1. Own a portfolio of multi-outlet restaurants: Manage 30-40 high-value accounts(60 to 80 in case of Indianext cities)…

  2. Executive relationship management: Build relationships with franchise owners, regional managers, and operational heads. You are often dealing with decision-makers, not individual restaurant managers.

  3. Move beyond product features. Help restaurants think about their growth strategy across, e.g., optimizing delivery times, increasing order frequency, and cross-location consistency.

  4. Conduct monthly visits to key accounts to understand operations, gather feedback, troubleshoot adoption barriers, and surface new opportunities.

  5. Track record of meeting or exceeding targets and managing your own pipeline.

  6. Restaurant Business is a round-the-clock business; the role holder has to take ownership of the growth of the assigned portfolio of restaurant partners.

  7. Comfort with data, especially Excel—you should be able to build pivot tables, use VLOOKUP, and create dashboards without help.

  8. Post - Graduated preferably in marketing or sales.

Skills

ExcelStakeholder ManagementMachine LearningData VisualizationNegotiationTroubleshooting

Experience: Entry-level · 2–5 years · Job type: Full-time

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