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Job Overview

Success in this role will be measured through a combination of partner productivity, pipeline creation, revenue contribution and ecosystem health, including:

Key points

  1. We are looking for a Channel Manager – Middle East & Africa (MEA) to build, activate and grow Freshworks’ partner ecosystem across the region.

  2. This role is responsible for creating incremental business through the partner ecosystem — identifying the right partners…

  3. The role requires a strong balance of commercial ownership, partner management, sales alignment and operational discipline.

  4. The Channel Manager will work closely with Sales, Solution Consulting, Customer Success, Marketing, Alliances and other cross-functional teams to make partners a meaningful growth…

  5. Experience working with partners such as SIs, MSPs, VARs, distributors, cloud partners or technology specialists.

  6. Experience managing enterprise technology sales cycles and partner-led opportunities.

  7. Experience working across multiple countries or markets is strongly preferred.

  8. Experience in SaaS, ITSM, ITOM, ITAM, cybersecurity, cloud or adjacent enterprise technology categories is an advantage.

Skills

RecruitingPipeline ManagementCampaign ManagementAccount ManagementCustomer SuccessStakeholder ManagementForecastingNegotiation

Experience: Senior-level · 7+ years · Job type: Full-time

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