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Job Overview

Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers.

Key points

  1. Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s…

  2. Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.

  3. Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and…

  4. Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.

  5. JD or equivalent legal qualification.

  6. Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.

  7. Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.

  8. Strong understanding of legal processes and challenges faced by legal professionals.

Skills

Customer Success

Experience: Mid-level · 3+ years · Job type: Full-time

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