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Job Overview

Harvey's Legal Engineer - Product Specialist joins the LEPS team to serve as the face of Harvey in Korea, building trust with partners, counsel, and legal teams at one of Harvey's key global accounts and across the Korean legal market.

Key points

  1. Build trusted relationships with law firm and in-house legal teams in Korea by understanding their unique workflows and offering tailored guidance on how to…

  2. Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey's platform for Korean-speaking legal…

  3. Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and…

  4. Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.

  5. Fluency in Korean and English, with the ability to operate seamlessly across both languages in professional settings.

  6. Executive engagement skills and presence, with an ability to establish strong relationships with key decision-makers and build credibility at all levels.

  7. Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.

  8. Strong understanding of legal processes and challenges faced by legal professionals, with curiosity about AI's potential to transform the legal industry.

Languages

English requiredKorean required

Skills

Customer Success

Experience: Mid-level · 3+ years · Job type: Full-time

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