You will be responsible for learning the ins and outs of MongoDB’s Customer Success function, play a critical role in building relationships with the senior leadership team, and drive forward initiatives that will help us unlock sales revenue.
Lead a team of analytical and operational business partners that are aligned to the CS organization.
Drive the operating rhythm of our business including monthly and quarterly business reviews, forecasting, org deep dives…
Partner with Senior CS and Operations leadership to drive market and segment-specific analyses to uncover insight, influence key decisions…
Independently run forecasting and business review calls.
Bachelor’s Degree with a quantitative focus (Economics, Finance, Computer Science, Mathematics, etc.).
Comfortable being in a player-coach manager type role.
Familiarity with consumption-based software business models.
Experience as a business partner to a field organization.
Experience: Entry-level · 5+ years
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