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Job Overview

We’re looking for an experienced and motivated leader to join our Berlin office as the Manager Enterprise Account Management DACH.

Key points

  1. Deliver 12–18 month commercial targets and growth for the Enterprise portfolio. Establish goals and accurate forecasting, identifying DACH best practices to scale across EMEA.

  2. Upskill Team Leads and Senior DAMs into strategic people leaders. Provide specialized vertical advice on complex merchant strategies and manage the sub-team's span of…

  3. Build trust with high-value enterprise contacts and act as the escalation point before the Head of AM. Mentor teams to uncover commercial opportunities and…

  4. Lead initiatives to streamline workflows and drive "Account Management at scale". Prioritize initiatives to protect bandwidth and build a cohesive view of segment health.

  5. Proven experience acting as a second-level manager, with a passion for guiding, mentoring, and upskilling people managers into high-performing commercial leaders.

  6. Deep, specialized payments industry knowledge with a clear understanding of the specific operational challenges, technical frameworks, and nuances that impact large Enterprise merchants.

  7. Possess a pristine track record of defining mid-term pipeline goals, managing high-stakes client negotiations…

  8. Display exceptional situational judgment, with the ability to comfortably navigate difficult internal trade-offs, confidently communicate vertical decisions…

Languages

English requiredGerman a plus

Skills

Account ManagementNegotiationForecastingCustomer SuccessRecruitingInterviewing

Experience: Senior-level · 7–10 years

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