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GenAIAI/ML Remote

Manager, People Ops & Automation

Job Overview

This role sits at the intersection of data, automation, and people strategy: you'll use AI and predictive insight to anticipate organizational needs before they become problems, and you'll lead a team that turns those insights into scalable, human-centered…

Key points

  1. Lead with foresight, not hindsight. Use Jira, Workday, ticketing trends, service-level data, employee experience signals…

  2. Act as a strategic advisor across the People function. Serve as a trusted partner to our Centers of Excellence…

  3. Turn ambiguity into operating clarity. Translate complex, cross-functional needs into process maps, requirements, success metrics, operating procedures…

  4. Lead and develop a team, modeling how to use data and AI as a daily decision-making tool, not a side project.

  5. Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve…

  6. Base salary varies by location (see range below).

  7. A demonstrated track record of using AI and automation to redesign operational workflows at scale in a global organization, not just piloting tools…

  8. Strong program management fundamentals: prioritization, governance, dependency management, executive communication, and the ability to drive delivery through ambiguity.

Skills

Generative AIJiraCommunicationTicketing Tools

Experience: Senior-level · 7+ years

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