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Job Overview

We are looking for a Manager of Professional Services to join our team. In this role, you’ll oversee a high-performing team of technical consultants and project managers, ensuring customer-centric excellence while driving the efficiency, scalability, and profitability of our cloud security solutions.

Key points

  1. Lead and manage a technical team of consultants and project managers responsible for Zscaler solution deployments and support in the AMS Central Region.

  2. Own the hiring, onboarding, development, and performance management for the team to ensure high-quality delivery.

  3. Manage cross-functional relationships across Sales, Customer Success, Product Management, and Support to drive successful deployments.

  4. Participate in long-term planning and strategic decision-making with global partners, including PS Sales and Practice leads.

  5. You thrive in ambiguity, comfortably building the path as you walk it and seeing dynamic environments as opportunities to build something meaningful.

  6. You act like an owner with a strong bias for action, operating with integrity and seamlessly navigating between high-level strategy and hands-on execution.

  7. You are a problem-solver who runs toward challenges, laser-focused on finding solutions that deliver maximum impact.

  8. You are a high-trust collaborator who is ambitious for the team, building trust through clear, candid, and respectful feedback.

Skills

AWSAzureGoogle CloudMachine LearningCustomer SuccessStakeholder ManagementAgileNetwork Security

Experience: Mid-level · 5+ years

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