Manager, Renewals

Hire, onboard and develop a team of engaged and high performing renewals professionals through thoughtful enablement, performance coaching and career development planning.

Execute a 180 day renewal process for your team in collaboration with internal stakeholders that provides an excellent customer experience while also maximizing contract…

Implement renewal forecasting cadence within your team and regularly deliver an accurate renewal forecast summary to Renewals leadership.

Effectively lead team to exceed quarterly and annual bookings plan while also exceeding forecasted GRR & NRR and manage budgeted Churn forecast.

Ensure the team has the necessary ongoing enablement in relevant areas including: product, pricing, opportunity management, data quality/accuracy, quoting and forecasting.

Support your direct reports by joining customer meetings, internal account team meetings, and escalating issues as necessary internally.

Success in this role requires exceptional communication and Interpersonal skills, operational excellence, deal formulation and negotiation experience…