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Job Overview

As a Renewal Manager, you'll be part of a quota-carrying team that works closely with Sales, Customer Success, Finance, and Legal to ensure timely, accurate renewals and strong customer retention across regions in an all-remote, asynchronous environment.

Key points

  1. Extends to that of a Senior Renewal Manager.

  2. Manage Renewals team to ensure healthy weekly activities.

  3. Review weekly forecasts and business outcomes with reps and sales managers. This includes win/loss review so we can iterate our approach based on our…

  4. Responsible for all renewals of all contracts and upgrades.

  5. Demonstrated sales or renewals management experience.

  6. Aptitude for continous improvement philosophy and strategy development and execution.

  7. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification.

  8. All of our roles are remote, however some roles may carry specific location-based eligibility requirements.

Skills

GitRecruitingForecastingCustomer SuccessCampaign Management

Experience: Mid-level

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