As an Onboarding Consultant, Toast’s way of saying an “Implementation Specialist”, you serve as the customer’s menu relationship manager & point of contact from the time that the account purchases Toast, through the onboarding phase of the customer journey.
Leverage your Toast product knowledge and project management skills to partner with restaurant owners during the Go-Live phase and build out onboarding plans that…
Create best practices for managing daily restaurant operations by enabling restaurant owners and staff to utilize Toast…
Responsible for consulting with clients to determine configuration needs prior to go-live and communicating any unique needs to the project resources.
Perform onboarding configurations remotely while documenting the go-live process, observing Toast best practices…
Success operating independently and navigating competing priorities in a constantly changing environment.
Proven track record of success in meeting and exceeding goals.
Excellent communication, organizational, and influencing skills.
1 + years of experience in a role responsible for customer satisfaction and business operations, including management of long-term customer relationships (4-6 weeks or…
Experience: Entry-level · 1+ years
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