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Original Equipment (OE) Customer Service Representative Analyst

Job Overview

Its premium portfolio encompasses car, truck, bus, two-wheel, and specialty tires as well as smart solutions and services for fleets and tire retailers.

Key points

  1. Support the collaborative forecasting process for assigned customer accounts by working with Sales, Operations, Customer Service, and customer planning teams.

  2. Review and analyze customer forecast releases, identify demand variances, and communicate changes to stakeholders.

  3. Maintain regular communication with customer analysts regarding forecast updates and demand planning activities.

  4. Prepare and analyze forecast versus shipment performance reports and identify trends and opportunities for improvement.

  5. Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related field.

  6. Experience or internship exposure in demand planning, customer supply chain, logistics, inventory management, or operations.

  7. Strong analytical and problem-solving skills with proficiency in Microsoft Excel and reporting tools.

  8. Strong communication and organizational skills with the ability to manage multiple priorities.

Skills

ForecastingCustomer SupportCommunicationData AnalysisExcelStakeholder ManagementProblem Solving

Experience: Entry-level · Job type: Full-time

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