You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and customer success planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue.
Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment.
Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans.
Technical fluency and genuine comfort building live in software—you can co-design, configure, and troubleshoot with customers in the room.
Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy.
Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts.
You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems.
Job type: Full-time
More open roles like this one
Pasig City, 00, PhilippinesAsia-Pacific
Remote · New YorkNorth America
Outcomes Architect, France (Customer Success) · Notion
Don't have an account? Already have an account?