Senior solutions architect (Central)
Remote · Chicago, ILNorth America
As a Partner Solutions Engineer, you will be a partner-facing technical expert responsible for helping strategic partners across VARs, GSIs, SIs, Cloud Partners, and ISVs, successfully design, deploy, scale, and operationalize Glean across their customer base.
Own the technical success of partners across onboarding, deep technical enablement, early production deployments, and scaled delivery motions.
Lead hands-on technical trainings, deep dives, workshops, and co-build sessions for partner engineers, architects, consultants, and delivery teams.
Help partners create repeatable service offerings, implementation packages, and reference architectures on top of Glean.
Develop partner technical maturity over time so their teams can independently architect, implement, troubleshoot, and support Glean in production.
Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
Experience building or deploying AI / LLM / agent-based systems in production.
Experience writing, debugging, integrating, and deploying production software systems using APIs, SDKs, auth patterns, and cloud services.
Strong engineering fundamentals plus hands-on coding experience in Python and at least one of TypeScript / JavaScript / Java.
Experience: Mid-level · 5+ years
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