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AI/ML Hybrid

People Operations Specialist, Singapore (12-months contract)

Job Overview

We are looking for a passionate and detail-oriented People Operations Specialist to join our team and champion this mission within the APJC region. You will be instrumental in creating a seamless experience by resolving inquiries, managing data with precision, and ensuring our People processes are efficient and effective.

Key points

  1. Champion key employee lifecycle process: Take ownership of end-to-end employee lifecycle processes across APJC, including onboarding, internal transfers, organizational changes, and offboarding…

  2. Be a subject-matter expert for employee inquiries: Provide timely, high-quality support to employee inquiries through Zendesk. Act as a trusted liaison between employees and…

  3. Ensure data integrity and governance: Maintain and update employee records across People/Payroll systems, performing regular and ad hoc audits to guarantee 100% data accuracy…

  4. Drive continuous improvement and operational excellence: Analyze employee feedback and process metrics to identify opportunities for process enhancements. Partner with regional teams to implement…

  5. Highly organized with strong attention to detail, excellent problem-solving abilities, and effective time management skills.

  6. Proficient in working with data and skilled in Excel or Google Sheets for analysis and reporting.

  7. Customer-focused mindset with a genuine passion for supporting colleagues and delivering exceptional service.

  8. Effective communicator, able to clearly articulate information both verbally and in writing to employees across the APJC region.

Skills

InterviewingTicketing ToolsExcelRoadmappingProblem Solving

Experience: Entry-level · 2+ years · Job type: Contract

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