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Job Overview

You'll interview customers and their executives, find out what was at stake for them, and explain what they built on Cloudflare in language a CFO and a developer can both follow. You will raise the creative and production bar across video, case studies, campaigns, executive content, and onstage moments, helping make Cloudflare more relatable without sacrificing technical credibility.

Key points

  1. Interview customers and find the story: Work directly with customers and their executives to learn what problem they had and what changed after they…

  2. Explain the technology in simple terms: Turn topics like Zero Trust or Workers AI into stories that business and technical readers can both follow…

  3. Lead a few big moments each year: Own a few major storytelling projects a year, such as a film, a campaign…

  4. Come up with ideas that get noticed: Pitch creative concepts that make people stop scrolling…

  5. Bachelor's degree or equivalent experience.

  6. Option to include customer stories, video, campaigns, or stage content you created or led…

  7. Experience producing stories with enterprise customers and their executives, including getting them through customer, Legal, and Comms approval.

  8. Experience explaining complex technical products (infrastructure, security, developer platforms, or AI) to business and technical audiences.

Skills

InterviewingCampaign ManagementContent StrategyRoadmappingStorytelling

Experience: Senior-level · 10–15 years

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