As an AICT Architect on a global team based in EMEA, you will drive customer outcomes, roadmap, and value realization for ServiceNow's AI Control Tower solution, which enables organizations to achieve responsible AI adoption at scale: AI inventory management…
The AI & Platform Product Excellence team is responsible for enterprise AI adoption at scale and bridges product and field delivery across ServiceNow Otto…
You will own adoption strategy and enterprise architecture decisions for AICT "AI Control Tower" implementations while also driving customer adoption, new product capabilities…
Delivery of these will span both advisory guidance and hand-on modes of support.
Guide customers through AICT Adoption covering all five pillars of Discover, Secure, Govern, Observe and Value as the primary subject matter expert.
Customer-facing advisory or consulting experience with proven ability to translate technical capabilities into business outcomes.
Strong understanding of AI governance concepts, responsible AI frameworks, or regulatory compliance; EU AI Act, NIST AI RMF, or ISO 42001 experience highly desirable.
Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences.
Strong analytical and problem-solving skills with ability to work independently or as part of a team.
Experience: Senior-level · 5+ years · Job type: Full-time
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