Product Engagement Manager

Lead end-to-end customer deployments and adoption journeys-from discovery and solution design to rollout, value realization, and scaled usage.

Own customer engagement strategies that increase adoption, accelerate time-to-value, and expand platform utilization across business teams.

Act as the product strategist for strategic accounts, connecting customer goals to the right capabilities, workflows, and operating models.

Demonstrate Mindtickle’s platform capabilities, AI innovations, and upcoming roadmap investments in ways that create executive alignment and accelerate customer outcomes.

Strong product and systems thinking with the ability to connect business outcomes to technical solutions.

Demonstrated experience driving SaaS deployment, adoption, implementation, or customer transformation programs.

Confidence navigating integrations, APIs, SSO, enterprise architecture, and complex customer environments.

Exceptional stakeholder management with the ability to communicate effectively with administrators, operators, and executive leaders.