Program Manager, Critical Harm Operations

Lead strategic operational builds across priority workflows from problem statement to implemented operating model, including scope, owners, milestones, risks, success measures, and execution cadence.

Translate policy, safety, technical, legal, and operational constraints into workflows, requirements, playbooks, escalation paths, and decision-making structures that teams can execute.

Coordinate with User Ops leadership, Product Policy, Integrity, Safety Systems, i2, Legal, Product, Engineering, Support, vendors…

Move in and out of workflows as priorities shift—standing up new programs, stabilizing operations, improving handoffs, and transitioning durable ownership to the right team.

Experience in cybersecurity, biosecurity, or related risk and safety operations is a plus.

Have a track record of taking complex, ambiguous work from problem framing through launch and scaled operation.

Are unusually organized, sharp, and execution-focused; you can manage many moving pieces without losing the few decisions that matter most.

Build trust and drive alignment across teams without direct authority, while keeping ownership, accountability, and escalation paths clear.