Customer Experience Representative/Inside Sales Representative
Austin, TX, United StatesNorth America
As a sales development representative (SDR), you start those conversations.
Communication is the heart of the role.
You’ll write concise, relevant outreach, lead confident discovery calls, and present Sumo Logic’s value in plain language.
You will target personas such as a SOC analyst, a cloud engineer, or a CISO.
You’ll adapt your message to each of them and explain technical ideas clearly enough to earn trust, whether you’re on a call…
The best SDRs listen first.
You’ll ask thoughtful questions, stay curious about each team’s challenges, and pay attention to what’s said and what isn’t.
That means surfacing the real issues behind alert fatigue, tool sprawl, slow investigations, and rising costs.
Then you’ll connect them to how Sumo Logic helps.
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