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Customer Experience Representative/Inside Sales Representative

Job Overview

Customer Experience Representatives (CXR) support the Aesthetics and Consumables department. Our ideal candidate should have a positive outlook and a firm commitment to providing top-notch customer service to both Abbvie customers and sales representatives.

Key points

  1. As a CXR, you will receive calls from Health Care Providers, internal sales, and administrative personnel to place orders for the Allergan Aesthetics business.

  2. CXRs serve as first-line representatives responsible for handling inbound/outbound call inquiries, processing transactions, and act as subject matter experts as needed.

  3. Representatives are responsible for order processing and resolution of issues that may prevent orders from shipping.

  4. Under general supervision, CXRs process internal and external customer requests in a timely, accurate and professional manner.

  5. Experience working with MS Office.

  6. Attention to detail and ability to multitask.

  7. Associate Degree OR High School Diploma and equivalent relevant experience.

  8. Positive “all for one” approach to team deliverables and priorities.

Skills

Customer SupportCommunicationSalesforceProspectingExcelCRMAccount Management

Experience: Entry-level · 1+ years · Job type: Full-time

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