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Senior Client Success Manager - Programmatic

Job Overview

In this dynamic environment, you will ensure book of Zeta clients is meeting their campaign performance goals and work in tandem with the Client Success Director to drive account growth in highly targeted digital advertising programs.

Key points

  1. Rapidly acquire a thorough knowledge of Zeta’s offerings, reporting analysis, competitive advantages, resources and processes and articulate them convincingly to prospects and customers.

  2. Launch and manage cross-channel, programmatic advertising campaigns in partnership with clients and internal teams to help clients connect with their customers.

  3. Lead weekly client status meetings while discussing campaign reporting, optimizations & insights.

  4. Collaborate with sales to provide strategic upsell recommendations when performance and/or offerings align with customer’s business needs.

  5. Hands-on experience activating, optimizing, and reporting on campaigns within leading DSPs.

  6. Demonstrated ability to develop and cultivate relationships and work effectively at all levels of the decision process.

  7. Strong analytic skills, including high level of comfort with Excel.

  8. Passion for digital media and thorough knowledge of the programmatic advertising industry.

Skills

Ability to travel as neededCampaign ManagementExcelAccount ManagementCommunication

Experience: Senior-level · 3+ years

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