As a Client Success Manager (CSM), you will be responsible for the growth, satisfaction, and retention of a regional portfolio of Clients.
Responsible for retaining, growing, and developing accounts through daily/weekly interaction with clients and partners, and have periodic onsite visits at client and partner’s offices.
Identify opportunities within your client’s marketing and communication strategy that can be improved via incremental usage of Zeta Global products and services.
Consult and participate in all aspects of the sales cycle including, proposals, scoping, pricing, demonstrations, and contract negotiations…
Partner with cross-functional teams, such as Technical Architects and Deliverability experts and be accountable for delivery of sound solutions.
A deep understanding and passion for email/SMS/Push Notifications/Website personalization.
Comfort working in highly flexible, entrepreneurial environment.
Proven success working in cross functional teams.
Strong ability to establish priorities and make decisions.
Experience: Senior-level · 3+ years
More open roles like this one
Pasig City, 00, PhilippinesAsia-Pacific
Remote · New YorkNorth America
Senior Customer Success Manager · Zeta Global
Don't have an account? Already have an account?