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Job Overview

Success in this role means building a high-performing, predictable, and scalable North America vertical sales organization that establishes Freshworks as a stronger enterprise partner across Manufacturing, SLED, and Federal/Government.

Key points

  1. Freshworks is seeking an experienced Senior Director of Sales, North America (US and Canada) Verticals to lead our go-to-market execution across three strategic vertical…

  2. Reporting directly to the SVP & GM of America’s Sales, this leader will oversee three sales teams and their respective leaders…

  3. The ideal candidate combines strategic leadership with strong operating discipline.

  4. They can set the direction for the business, develop high-performing sales leaders, navigate complex enterprise opportunities…

  5. Demonstrated success building, scaling, and leading high-performing enterprise sales organizations through multiple layers of leadership.

  6. Significant experience selling into and leading sales organizations focused on SLED and/or Federal/Government markets is required…

  7. Experience within Manufacturing or other complex enterprise vertical markets is strongly preferred.

  8. Deep understanding of complex enterprise SaaS sales cycles, including executive engagement, multi-threaded decision processes, procurement, security, legal, implementation, and commercial negotiations.

Skills

ForecastingProduct StrategyStakeholder ManagementPipeline ManagementNegotiationAccount ManagementCustomer SuccessRecruiting

Experience: Senior-level · 15+ years · Job type: Full-time

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