The Manager, Customer Engineering leads a team of Customer Engineers (CE) who own the full customer technical journey from initial discovery through long-term adoption, retention, and account expansion in Central Eastern Europe & Israel.
Sitting within the GTM organization and reporting to a Customer Engineering Senior Leader, you will be responsible for building, coaching…
You will ensure your team leverages AI-augmented workflows to eliminate administrative toil and focus on high-value architectural design, technical validation…
This is a player-coach role where you have the ability and willingness to step into the field and lead by example.
You will manage daily, forecast weekly, and hire always while remaining deeply connected to the technical, commercial…
Ability to white-board, design, and articulate complex enterprise network and security architectures clearly enough to guide coaching and deal review.
Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Demonstrated success owning and forecasting a revenue number, preferably in an enterprise B2B SaaS or infrastructure environment. Deep understanding of enterprise sales cycles…
Excellent people management skills with the ability to coach technical sellers through complex deals, difficult conversations, and career growth. Comfortable giving direct, actionable feedback.
Experience: Senior-level · 5+ years
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