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Senior Manager, Renewals, Americas

Job Overview

As Senior Manager, Renewals for the Americas, you'll lead a team of Renewals professionals driving high retention rates and recurring revenue growth across Coursera's Enterprise inside sales function.

Key points

  1. Reporting to the Vice President of Global Renewals, you'll serve as both an operational and people leader, sitting at the intersection of leadership…

  2. You'll work in close alignment with our Go-To-Market strategy while scaling cross-functional partnerships with Sales, Customer Success, Legal, Deal Desk, and Sales Enablement.

  3. Direct experience managing quota-carrying sales teams and driving revenue targets in renewals function.

  4. Background in SaaS recurring revenue models, subscription dynamics, and Go-To-Market strategy. Demonstrated history of operating effectively in fast-paced, high-growth, or changing organizational environments.

  5. Demonstrated ability to manage stakeholders and collaborate effectively across Legal, Deal Desk, Customer Success, and executive leadership. Experience with high empathy…

  6. Experience with 3+ years of direct people management in SaaS or B2B software renewals, account management, or inside sales…

Skills

Customer SuccessRecruitingStakeholder ManagementProduct StrategySocial MediaForecastingAccount ManagementProblem Solving

Experience: Senior-level · 3+ years

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